Operations Manager at EventRaptor

Operations Manager - Marketing Automation & Client Success

Company Overview

EventRaptor is dedicated to helping coaches, speakers, course creators, and event hosts attract more clients through powerful sales funnels and virtual events.

Our signature products include EventRaptor, a virtual event management system that makes running summits and webinars easy, and CRMRaptor (powered by Go High Level), which handles automated nurturing, follow-up, and client conversion.

Founded by Steve Eriksen with co-founder Jennie Eriksen, we've grown from a vision to transform virtual events into a comprehensive digital infrastructure agency supporting virtual summits, events, and lead generation and conversion.

Our mission is to empower solopreneurs with done-for-you services that allow them to focus on what they do best – coaching and creating transformation.

Position Summary

We're seeking an exceptional Operations Manager to drive the execution of our done-for-you services, ensuring client success through effective implementation of marketing automation, sales funnels, and client journey management.

This role is critical in translating client needs into actionable plans, overseeing their implementation, and ensuring high-quality deliverables that meet our standards of excellence.

You'll be the bridge between our clients' vision and the technical execution that makes it reality.

Note - you need to be available within core US hours, typically for a maximum of 8 hours between 9 AM Eastern and 5 PM Pacific. There may be a requirement to work outside these hours if required for client support, in exceptional circumstances.

Key Responsibilities

Marketing & Sales Funnel Implementation

• Create and implement effective marketing and sales funnels using direct response copywriting techniques
• Develop compelling nurturing email sequences that convert prospects into clients
• Craft persuasive sales pages with strong calls to action that drive conversions
• Map and optimize complete customer journeys from initial touchpoint through post-purchase experience, on behalf of clients

CRM Management & Automation

• Set up, configure, and troubleshoot Go High Level (CRMRaptor) systems for clients
• Implement marketing automation workflows, appointment booking systems, and follow-up sequences
• Create and manage automated client communication systems that deliver a premium experience
• Integrate virtual event management with CRM systems for seamless lead capture and nurturing

Client & Project Management

• Interpret client requirements for done-for-you services and identify areas needing clarification
• Develop clear project plans based on client objectives and our service offerings
• Direct team members using project management tools to ensure efficient task execution
• Maintain quality control throughout implementation to ensure deliverables match client expectations

Virtual Event Support

• Assist in setting up virtual summits for client
• Ensure proper integration between EventRaptor and CRMRaptor systems
• Support the implementation of speaker management, registration processes, VIP ticket sales, and attendee communications
• Help optimize post-event follow-up sequences to maximize conversion

Qualifications and Skills

• 3+ years experience in marketing operations, preferably in an agency or service provider setting
• Advanced knowledge of marketing and sales funnel creation and optimization
• Demonstrated expertise in direct response copywriting techniques and email sequence development
• Proven ability to create high-converting sales pages and compelling calls to action
• Proficiency with Go High Level CRM platform or similar marketing automation tools
• Understanding of client journey mapping and optimization, from lead generation to post-purchase
• Experience directing team members and managing project workflows
• Ideally familiarity with virtual event platforms and webinar systems
• Comfortable with working alongside AI tools for copywriting and marketing campaign optimization

Personal Qualities

• Exceptional attention to detail with a commitment to quality outcomes
• Strong project management mindset with ability to prioritize and meet deadlines
• Excellent communication skills, able to translate complex technical concepts into clear language
• Problem-solving orientation with ability to troubleshoot technical issues independently
• Client-focused mindset with a dedication to understanding and meeting client needs
• Adaptability and willingness to learn new technologies and systems
• Self-motivated with the ability to work independently while staying aligned with team goals
• Empathetic listener who can understand unstated client needs and concerns

What We Offer

• Opportunity to work with a growing company at the forefront of virtual event management
• Exposure to diverse clients including coaches, speakers, and course creators across various industries
• Collaborative environment focused on client success and innovative solutions
• Work with cutting-edge marketing automation and AI-powered systems
• Continuous learning environment with opportunity to develop expertise in emerging technologies
• Flexible work arrangements
• Work from home or be a digital nomad
• Competitive compensation package based on experience and skills
• Be part of a team dedicated to transforming how solopreneurs grow their businesses

If you're passionate about marketing automation, thrive on helping entrepreneurs succeed, and have the technical skills to bring marketing visions to life, we want to hear from you!

Note: The position is offered on a contract basis as an independent contractor, on a work for hire/corporate authorship basis.